Returns & RMA Policy

Returns & RMA Policy (B2B)

• Customers must request a Return Merchandise Authorization (RMA) before returning any item.
• Products must be returned in original condition and packaging unless otherwise approved.
• Custom orders, special-order items, or used products may not qualify for returns.
• Return requests should be submitted within the eligible return period after delivery.
• Approved refunds or replacements are processed after inspection of returned products.