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Coverage

Warranty Policy

Certain products sold through VConnect Business may include manufacturer warranties.

Warranty Policy (B2B)

  • Warranty coverage varies by manufacturer and product category.
  • Warranty claims may require proof of purchase and product inspection.
  • Damage caused by misuse, improper installation, unauthorized modifications, or accidents is not covered.
  • VConnect USA LLC reserves the right to determine warranty eligibility based on supplier policies.

Need to file a warranty claim?

Email our warranty team with your order number and a description of the issue — we’ll respond within 1 business day with next steps.